Pokerist Took Away My Chips Multiple Times! :(
I have been a huge fan of Pokerist at the start and in fact, I had become a Poker fanatic because of the Pokerist app!
However, during the recent months, I have experienced Pokerist issues that have made my impression of Pokerist fall negatively - the Pokerist App gets your chips for no reason at all! :(
This has happened so many times to me and I have never failed to email Pokerist support every time this happens. It has been months now, but still the issue of my lost chips is not yet resolved. First I had somewhere between 6-7B and then all of a sudden while playing, my chips went down to 4K!!! And then the next time I had 4-5B and then all of a sudden, when I checked on my profile, I had -7M. Yes - that is NEGATIVE 7 Million! IMPOSSIBLE right? Why would I owe Pokerist chips?!?
Imagine you working hard for your chips and then all of a sudden they are going to take them away - and leave you with LESS THAN NOTHING!
As I am typing this now, Pokerist has done it again! From 2-3B, all of a sudden again in just a matter of minutes, I am left with 4K!!!
Moreover, this hasnt only happened to me - for this also happened to other of my buddies, and buddies of buddies.
Why is Pokerist doing this? And to make matters worse, support will just come back and say something like, "We are investigating if this issue is coming from our side…". WHAT? Where else will it be coming from? Negative chips??? It is quite clear that THIS IS A SYSTEM ERROR or BUG!
They should fix this asap and RETURN the chips that we worked hard for!
Or else, Pokerist App will die out eventually as there will be more on more players that will be disappointed.
imac2013 about Texas Hold'em Poker: Pokerist